Select the platform you used to purchase the subscription then follow the guidance.
iOS - App Store
Sign in to reportaproblem.apple.com.
Tap or click "I'd like to", then choose "Request a refund".
Choose the reason why you want a refund, then choose Next.
Choose the app, subscription or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
Further Information:
Android - Google Play Store
Scroll down and click Request a refund (blue button)
Confirm your account
Select your subscription with Stashcook
Choose the reason for the refund
Proceed by selecting Yes, request refund
Further Information:
If you don't find your purchase when you try to request a refund through the link above, you can request a refund from the Google Play website:
Go to play.google.com.
At the top right, click your profile picture.
Click >Payments and subscriptions
>Budget and order history.
For the order that you want to return, click Report a problem.
Select the option that describes your situation.
Complete the form and note that you'd like a refund.
Click Submit.
Web App
This payment method is managed by Stashcook. If you’d like to request a refund, please email our support team at
Subject line – Write “Refund Request” so we can quickly identify your email.
Include these details to help us locate your account and process the refund:
Your first and last name
The email address on your account
The date and amount you were charged
Once we’ve got your request, we’ll take a look and get back to you with an update as soon as we can.